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By Heli and Marko Helskyaho

NiceList Analyst is the most emotionally sensitive agent in Santa’s workshop. But what does it do?

  1. Listens to the child’s question
    • Example: “Have I been nice enough this year, Santa?”
  2. Finds the child’s record using hybrid search across:
    • Relational tables (name, address, age, region)
    • Vector embeddings of millions of daily behavior logs (“helped little sister with homework”, “forgot to feed the hamster”, etc.)
    • Letters to Santa, teacher notes, and elf field reports
  3. Reasons in real time using the ReAct loop:
    • Runs vector similarity searches to find similar children from past years
    • Uses NL2SQL to calculate “niceness score” trends over the last 12 months
    • Pulls direct evidence (e.g., “+12 points for sharing toys on 12-Dec”, “–8 points for the cookie incident on 3-Dec”)
  4. Gives a truthful, kind, and evidence-based answer, complete with citations so the child (or parent) can see the receipts.

How does it work? 

Emil Johansson from Helsinki asks a question:

“Santa, have I been naughty or nice this year? My name is Emil Johansson, I live in Helsinki and I”m 9.”

The AI Agents team starts the process.

l_response :=  DBMS_CLOUD_AI_AGENT.RUN_TEAM(

  team_name   => ‘SantasAgents’,

  user_prompt => ‘Santa, have I been naughty or nice this year? My name is Emil Johansson, I live in Helsinki and I”m 9.’

 ,params      => ‘{“conversation_id”: “‘ || l_conversation_id || ‘”}’

);

Sample response:

Dear Emil Johansson (Helsinki, age 9),

After reviewing 2844 behavior events from 2025:

• You helped your brother build a snow fort on 14 separate days (+140 points)

• Shared your chocolate advent calendar every single day of December so far (+240 points)

• One small incident with the classroom hamster on 8.11.2025 (–15 points, already forgiven)

Final Nice Score: 94.7 % → CONFIRMED NICE LIST (Top 8 % worldwide)

Extra gift unlocked: the purple glitter unicorn you quietly hoped for.

Keep being awesome. See you on the 24th!

Love, Santa 🎅

Why it’s technically impressive (and a little magical)?

  • The team gives the task to agent-elf NiceList Analyst 
  • 100 % private: Emil’s entire behavioral history never leaves the Oracle database  
  • Row-level security: Only Santa (and authorized elves) can query the full Nice List  
  • Quick response even when 1.9 billion children are asking at the same time on Christmas Eve  
  • Full audit trail: Every verdict is logged for the European Elf Data Protection Board

The NiceList Analyst proves that with Select AI Agents you can build deeply personal, highly secure, and instantly responsive AI experiences whether you’re Santa Claus or a bank answering “Why was my loan approved/denied?”

🎄